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Step 1:
Service your
customers |
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Finally your dealership can handle warranty repair orders much in
the same manner as you would customer pay. Generate the
internal work order just as your dealership would a customer pay or
internal work order. Your work order & technician's notes can
then be faxed, mailed, or downloaded to the RV Claims processing
center for content validation and claim generation.
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Step 2:
Your team of RV
Claims Specialists go to work!
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Jobs are compared against
RV Claims' national databases of previously paid warranty claims to ensure the
manufacturers stringent requirements are met before submission of
the warranty claim. A series of electronic and manual validations
are performed identifying inconsistencies in labor times, part
charges, part numbers, freight and specific policy requirements.
Essentially the warranty claim is being reviewed for payment prior
to it ever being submitted. The completed warranty claims are
then retuned to your dealership with a report detailing parts
returns and any special circumstances or further requirements.
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Step 3:
Submit your
dealerships claims for reimbursement.
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Every group of claims
processed by RV Claims is returned to your dealership with a
Requirement Report detailing, by repair, any manufacturer policy
requirements that your dealership must meet prior to submitting the
claims. Likewise, a detailed, by repair, "Return Parts Pick List"
is provided to ensure your employees are aware of the parts required
to be returned to the manufacturer for payment.
Dealerships of all sizes have succeeded with
RV Claims, Inc. in creating consistent, efficient, and reliable
warranty submission solutions. The RV Claims Warranty
processing system works with almost any internal work order system in
place today. We can handle electronic or manual systems and
are happy to help meet any special needs your dealership might have.
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